The Terms and Conditions set out below apply to all purchases made via our website www.fibresurf.co.nz ("Website").
These Terms and Conditions are intended to make the use of the Website easy, reliable, secure and a good experience for you.
Using the Website to place an order indicates your acceptance of these Terms and Conditions.
The Website is operated by Fibre Surf.
Payment can be made by credit card (Mastercard, Visa, AMEX) , Apple Pay, Google Pay, PayPal or Shopify Pay. Payments are processed through the Shopify merchant account of Fibre Surf which will appear on your bank statement. Credit card payments are encrypted and highly secure. If you wish to pay by bank deposit, please contact us and we will issue an invoice with our bank account details for you to make the deposit.
You must pay for the goods before we send them to you. All prices are listed in New Zealand dollars and must be paid for in New Zealand dollars.
All prices are in New Zealand dollars (NZ$). We may change the prices at any time. If a product is listed at an incorrect price, we may cancel any order placed and refund the full amount of the price paid.
Special prices and promotions may be subject to availability. If goods you order are no longer available, we will contact you to discuss alternate arrangements or a refund.
We try to ensure that all of our product range is available at all times. If there is a delay or issue with availability with an item you order, we will contact you to discuss.
Every effort has been made to portray the colours of our products that appear on this website as accurately as possible. However, because the actual colours you see depend on the monitor you are using we cannot guarantee that your monitor's display of any colour will be completely accurate.
As the goods will have left us in perfect condition, they should arrive to you in perfect condition. You must let us know immediately if goods have been damaged in transit. We will then contact you to arrange the return of those goods to the courier and once the damage is confirmed we will send you replacement goods free of charge. See the rest of our shipping and returns policy under Shipping & Returns on our website.
The Consumer Guarantees Act 1993 applies only to consumer purchases. Nothing in these Terms and Conditions is intended to be inconsistent with a consumer’s rights under the Consumer Guarantees Act. If the Consumer Guarantees Act applies and if any of the goods fail to comply with any guarantee in the Consumer Guarantees Act, we will repair or replace those goods. We do not provide any Express Guarantees (as defined in the Consumer Guarantees Act).
Our total liability to you in relation to any faulty goods or services is limited to the price of those goods or services. We will not, in any case, be liable for any consequential or special damages, including loss of business profits, nor will we be in any way responsible for any losses, damages, costs or other consequences (direct or indirect) arising from any delay in delivery.
Risk in the goods will pass to you, the customer, upon delivery to you or to the address specified by you.
The website may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or the content on any such site.
All of the content included on the Website, including, but not limited to, trademarks, text, graphics, logos, icons, images, and software is our property or other third parties that have licensed such content to us and is protected by New Zealand and international trademark and copyright laws. Republication or redistribution of any of the content available on the Website by any means is prohibited without our prior written consent.
These Terms and Conditions and any matters or disputes connected with the Website will be governed by the laws of New Zealand and will be dealt with by the New Zealand courts. If you breach a Term and Condition, we may suspend or cancel your use of the Website.
We may make changes to the Website and these Terms and Conditions at any time and such changes will take effect from the time they are published on the Website.
*One discount code can only be used at a time.